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| Did you know? |
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| Tech To U works hard to earn your trust: |
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| "We operate 24/7, 365 days a year. Tech To U has never let us down and has always handled any problems in an efficient, professional and timely fashion. We consider your firm and you personally as an integral part of our company and have complete and total trust in the work you do and the suggestions you make to improve the quality and efficiency of our systems" |
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| ...Andrea Walin, Controller, Pentagon Freight Services Canada, Jan 2007 |
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| Questions? |
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Call Tech To U
at 403-207-0097
Contact Us |
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Our Commitment
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This Privacy Policy is based on the federal Personal Information Protection and Electronic Documents Act
("PIPEDA") and Alberta's Personal Information Protection Act (PIPA). It governs the relationship between
Tech To U Inc. ("Tech To "U) and individuals with whom we interact, such as our customers or potential
customers, partners, suppliers and contractors ("you").
At Tech To U, we are committed to providing excellent service and to ensuring that our relationship with
you is conducted with integrity and in a responsible, fair, honest and ethical manner. If you have any
questions about this Privacy Policy or wish to access the personal information in our possession about you,
please contact our Privacy Officer.
1.0 Collection, Use and Disclosure of Personal Information
2.0 Protecting Your Personal Information
3.0 Your Rights
4.0 Contact Information
5.0 Changes to this Privacy Policy
6.0 Visiting the Tech To U website
1.0 Collection, Use and Disclosure of Personal Information
1.1 What is personal information?
Personal information is information that may be used to identify a specific individual.
Examples of personal information include your name, address, age, social insurance number and
other personal identification numbers.
1.2 What personal information does Tech To U collect and use?
In the course of carrying on our business, it is necessary for Tech To U to collect and use
information about a variety of individuals. The way this information is used is dependent upon
the nature and sensitivity of the particular information. Tech To U limits its collection,
use and disclosure of your personal information to the purposes that we have identified to you.
For example, Tech To U may collect personal information such as name, address and contact information
in order to transact business with you.
1.3 Purposes: Why do we collect personal information?
Tech To U collects and uses personal information for the purposes reasonably required to carry on our
business, including the following:
- To establish and maintain an effective business relationship with you, Tech To U collects
basic information from its customers, partners, suppliers, contractors and other individuals
to confirm their identity and related contact information.
- To meet legal and regulatory requirements, Tech To U collects and uses personal information
in order to meet our contractual obligations to you, and our legal and regulatory obligations
to others.
- To understand your needs and improve our business, we may collect information from you about
your business and how we meet your needs.
- To meet your needs and improve your business, we may provide information to you about our
business and how we meet your needs.
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If we identify a new purpose other than those listed above for the personal information that we have
collected from you, we will obtain your consent before using your personal information for the new purpose.
1.4 What personal information does Tech To U disclose?
Tech To U may be required to disclose personal information about individuals in certain situations, including the following:
- To an affiliated company or a third party where the third party has agreed to handle the information in accordance with our policies and the applicable legislation.
- To a person whom Tech To U reasonably believes to be acting as the individual's agent.
- To a person acting as a Tech To U supplier or subcontractor for business we conduct with you.
- To a public authority, or its agent, to the extent required to comply with legal or regulatory requirements.
- For the purpose of a proposed sale of all or a part of our business.
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1.5 Consent
Except in limited circumstances, Tech To U will only collect, use or disclose your personal information
with your consent. By your receipt of this Privacy Policy, Tech To U will assume, unless we hear from
you otherwise, that you consent to the collection, use and disclosure of your personal information by
Tech To U in accordance with this Policy.
You may withdraw or limit your consent to our collection, use or disclosure of your personal information
at any time, subject to any legal or contractual restriction and reasonable notice. Please note that
the withdrawal of your consent may change the way in which Tech To U is able to interact with you.
We will not use or disclose your personal information without your consent except in the following circumstances:
- When required by law or for law enforcement or investigatory purposes.
- For an emergency that threatens life, health or security.
- For the purpose of collecting on a debt owed to Tech To U.
- If the information is publicly available.
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2.0 Protecting Your Personal Information
Keeping your personal information confidential and secure is a priority for Tech To U.
In order to ensure protection of your personal information, we have developed security procedures to
safeguard and protect your personal information against loss, theft, unauthorized disclosure, copying,
and unauthorized use or modification, including:
- Limiting the collection, use and disclosure of personal information to that reasonably required to carry on our business.
- Ensuring that areas and documents are only accessible by authorized personnel on a need-to-know basis.
- Protecting the confidential nature of personal information when dealing with other organizations and
requiring them to meet the same standard as we do in handling personal information, however, we cannot
be responsible for the privacy practices and policies of third parties.
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3.0 Your Rights
3.1 Accessing your personal information
We will honour any reasonable requests you make to review, update or correct any of your personal
information that is held by Tech To U. We will respond to your request for access within 30 days
of the request being made.
You could refuse to allow us to obtain, use or share your personal information or you could also
withdraw a previously given consent at any time. However, by doing so, depending on the situation,
you may be limiting or even preventing our ability to provide you with the service or product you desire.
3.2 Requesting an update or correction
If you believe that any of your personal information is inaccurate, you may ask us to correct it.
We will respond to your request to update or correct your personal information within 30 days of the
request being made.
3.3 Registering complaints
In the event of any conflict or other concern regarding access to, or the accuracy or our use of,
your personal information, you may register a question or complaint with our Privacy Officer.
4.0 Contact Information
If you wish to access your personal information, change your consent to the ways in which we may use your
personal information, have a complaint about our Privacy Policy or the manner in which we may have handled
your personal information, or if you have any questions about our Privacy Policy, please contact the
Privacy Officer as follows:
Tech To U Corporate Office
Chief Privacy Officer
110, 3030 - 3rd Avenue NE
Calgary, Alberta, Canada
T2A 6T7
Telephone: 403.207-0997
Fax: 403.248-1457
5.0 Changes to this Privacy Policy
In order to ensure that our Privacy Policy is kept up to date, we reserve the right to change it from
time to time. Notice of changes to the Privacy Policy may be posted on the Tech To U website.
6.0 Visiting the Tech To U Website
A visitor to the Tech To U website, www.techtou.com, is not required to reveal any personal information,
such as name, address, or telephone number. Nor is such information collected passively by electronic means.
Your personal information is collected when you voluntarily complete an online form. Personal information
collected in online forms is used to respond to your inquires or requests and for other purposes
reasonably required to carry on our business as outlined in section 1.3.
Our website collects visitor information in the form of the visitor's domain or Internet Protocol ("IP")
address and information regarding which pages are accessed. This information is used internally,
only in aggregate form, to better serve you by helping us manage and improve the content of our website
and to diagnose technical problems. Tech To U may also store 'cookies' on your computer and use
Google Analytics when you visit our website.
Our website may contain links to other websites; however, we cannot be responsible for the privacy practices and policies of third party websites.
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