SUPPORT
Software Support Form

This form is only for existing Tech To U software clients. By submitting this form you will initiate a Service Request which may potentially incur charges. If you are a new client please contact sales at (403) 207-0997.


  Contact Information * Required Fields  

Name: *

Position:

Company Name:*

Phone: *

Email: *

  

Do you have managed Software Service Agreement with us?   Yes   No   Don't know

  Details

Is Software web-based?

 Yes           No

If yes, then Hosted By:

Name of Software or URL if web-based: *

Urgency:
(select one that applies)
Critical   
Major   
Moderate   
Minor   

Detailed Description: *

Screen Name(s) or URL's affected: *

Steps to duplicate the issue:

How often does the issue or the symptoms occur?

Has anything changed recently?
(new application installed, uninstalled, updates applied etc.)

Has this issue occurred before?

Additional Notes:

Have you tried to close software (or all Browsers and deleted Browsing History) and re-open?
Yes           No
(How to delete Browsing History)

Screenshot of the issue:
Click to Upload File
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