It's that time of the year when you reflect on your business, set goals and begin the march toward achieving those new goals to grow your business. Don't forget to take stock of your IT and plan to make improvements so you operate your business more effectively.
Creating a high performance IT support culture for your organization is a critical component of any business, large or small. Whether you hire in-house IT staff or utilize an outsourced IT services provider, there are key characteristics to look for in IT support resources.
In Part 1
of this discussion, we discussed the advantages and disadvantages of developing custom software versus purchasing Out of the Box Software (OTBS). Now that you have a sense of the pros and cons for each approach, how do you go about deciding which way to go? What are the key considerations?
Your business needs software to enable your staff to perform their jobs efficiently and to achieve a competitive edge with technology. Staying ahead of the competition means offering features and advantages to your customers and partners your competitors are not. Enter the vaunted discussion: should we build or buy software?