It's that time of the year when you reflect on your business, set goals and begin the march toward achieving those new goals to grow your business. Don't forget to take stock of your IT and plan to make improvements so you operate your business more effectively.
With the price of oil flirting around the $40/barrel mark, Calgary-based companies are increasingly looking for ways to cut costs to manage the downturn.
In our previous article we discussed the basics of Cloud computing and identified several popular apps being used. Without knowing it – many businesses are making use of the Cloud. But few companies have moved all their applications and only utilize IT via cloud services. Most are using a hybrid solution.
For small business owners, setting up a retainer relationship is a smart way to make sure your business has the IT services and support it needs, whether you have in-house IT support or not. With a retainer in place, your business receives the benefit of an entire team's skills and know-how at a fraction of the cost that it would take to hire up the personnel. It also means that when you do need IT help, you receive it quickly; reducing downtime and increasing confidence your IT needs are always taken care of.
Creating a high performance IT support culture for your organization is a critical component of any business, large or small. Whether you hire in-house IT staff or utilize an outsourced IT services provider, there are key characteristics to look for in IT support resources.
In Part 1
of this discussion, we discussed the advantages and disadvantages of developing custom software versus purchasing Out of the Box Software (OTBS). Now that you have a sense of the pros and cons for each approach, how do you go about deciding which way to go? What are the key considerations?